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Latest Update

Thursday, March 26, 2020

CareerSource Okaloosa Walton is actively monitoring the COVID-19 Coronavirus pandemic, and will continue to take the necessary precautions to ensure safety of our valued customers, partners, affiliates and staff. 

This update is a follow-up to the e-mail sent earlier this morning, which states:

The Florida Department of Economic Opportunity has suspended the work registration and work search requirements for Reemployment Assistance (RA) applicants.  The suspension of these requirements applies to claims filed from March 15, 2020 through May 2, 2020.

The governing documents that authorize this action can be accessed below:

Emergency Order 20-011

Florida Administrative Register

Word From Our Executive Director

CareerSource Okaloosa Walton to Provide Virtual Services Only

Career Centers Closed to the Public due to COVID -19

Shalimar, Fla – Out of an abundance of caution, ALL CareerSource Okaloosa Walton’s career centers and the administrative office will be closed to the public until further notice. All in-person events – including job fairs, network meetings, training and workshops have been postponed.

During this time, services will be offered virtually rather than face-to-face.

Hours of operation will continue to be Monday – Friday, 8:00am – 4:00pm; however, all business will be conducted by phone, web and email. Career seekers and employers are asked to call CareerSource Okaloosa Walton at (850) 833-7587, reach out by emailing or connect with Staff by visiting our page.

“For the protection of our customers and our staff, we’ve made the tough decision to only provide services virtually,” said Michele Burns, Executive Director of CareerSource Okaloosa Walton. “We’re still available to help businesses and career seekers in our communities, but to protect everyone, we feel this is the right approach at this time. We appreciate everyone’s cooperation and patience.”

Career seekers can continue to search for jobs and access information about leading industry sectors, as well as learn about training and education assistance online at Stay connected with us via Facebook as we provide information on resume, interview and job placement assistance. Staff will be working diligently to connect job seekers with employment opportunities.

Anyone currently working with a Business Account Representative and/or participating in employment-related programs listed below are encouraged to call or email their assigned career advisor.

  • Veterans’ Program
  • Welfare Transition Program
  • Supplemental Nutritional Assistance Program Employment and Training (SNAP E&T)
  • Workforce Innovation and Opportunity Act (WIOA) Adult and Dislocated Worker Program
  • WIOA Youth/WorkforceNOW! Program
  • Military Family Employment Advocacy (MFEA)Program
  • Reemployment Services and Eligibility Assessment (RESEA)

Program Individuals who are displaced by COVID-19 can file for unemployment (Reemployment Assistance) online at or by calling 1-800-204-2418. Florida’s Reemployment Assistance Program is administered by the Department of Economic Opportunity.

Important updates and additional information will be posted at and on social media platforms.

Job Seeker Resources

Information for Reemployment Assistance

The Florida Department of Economic Opportunity (DEO) is currently experiencing a higher than average wait tim​es when contacting the Reemployment Assistance Program.  For Frequently Asked Questions click here or watch this Reemployment Assistance Application Guide video by DEO. We recommend this prior to calling to help alleviate long wait times.

PIN & Technical Questions:
How can I reset my PIN to regain access to my profile?

After entering your Social Security number on the CONNECT login page, select the “Forgot PIN” option to reset you PIN after verifying your information.  IF you cannot reset the PIN contact DEO at 1-800-297-0586.  You can submit documents verifying your identity to the department.  Please provide a signed copy of your Social Security card and a copy of your valid driver’s license or state ID. Please allow three business days for the document to be reviewed and, then contact the department at 1-800-297-0586 to verify your information.  Fax: 321-332-6608 or Email:

Are there any restrictions for my PIN?
Yes, please make sure your PIN meets the following criteria:

  • Your PIN must be four digits
  • Your PIN can only be numbers. Letters and symbols are not allowed
  • Your PIN cannot be the numbers 1111, 9999, 0000, or 1234
  • Your PIN cannot be the last 4 digits of your social security number

To file for Reemployment Assistance click here.

A guide to Reporting Your Employment Information DEO video. 


  • Currently the State of Florida is assessing the damage related to COVID-19.  To complete the survey click here.

  • The Governor has activated the Florida Small Business Emergency Bridge Loan Program, providing up to $50 million to support small businesses impacted by COVID-19.  Applications are being accepted through May 8th, 2020.  For more information click here.

  • The Short Time Compensation Program is a voluntary employer program designed to help businesses maintain their staff by reducing the weekly working hours during temporary slowdowns instead of temporarily laying off employees.  If a business establishes a Short Time Compensation Plan and an employee meets the qualifications to file a reemployment assistance claim in the State of Florida, the employee will receive a partial reemployment check to supplement their reduced paycheck.  A Plan lasts for one year.  Click here for the link to the Business Login page of CONNECT to apply.

  • For the Florida Chamber of Commerce COVID-19 Resource Center click here.

  • CDC’s Interim Guidance For Businesses and Employers click here.